Privacy Policy

We collect the following kinds of information:

• Account information, such as your name, email address, and password, when you register.
• Billing information processed through our payment provider; we do not store full payment card details on our own systems.
• Documents and signing data, including the files you upload, signature and form field entries, and the details of recipients you invite.
• Audit and verification data, such as timestamps, email addresses, and IP addresses connected to the signing process.
• Usage and device information, such as log data, browser type, and how you interact with the service.

We use the information we collect to:

• Provide, maintain, and improve the service, including processing and storing your documents and signatures.
• Generate audit trails that record how and when documents were signed.
• Process payments and manage your subscription.
• Communicate with you about your account, support requests, and service updates.
• Protect against fraud, abuse, and security threats, and comply with our legal obligations.

We do not sell your personal information. We share it only as needed to operate the service or as required by law:

• With service providers who help us run Inkly, such as hosting, email delivery, and payment processing through Stripe, under agreements that require them to protect your data.
• With the senders and recipients involved in a signing transaction, as necessary to complete it.
• When required by law or legal process, or to protect the rights, safety, and property of Inkly, our users, or others.
• In connection with a merger, acquisition, or sale of assets, with appropriate protections in place.

We keep your information for as long as your account is active and as needed to provide the service. Completed documents and audit trails may be retained to preserve their evidentiary value and to meet legal obligations.

You can delete documents from your account, and you may request deletion of your account by contacting us, subject to any retention we are legally required to maintain.

We use technical and organizational measures designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings, although some features may not work properly without them.

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing.

To exercise these rights, contact us at hello@inkly.so. We may need to verify your identity before we respond.

Your information may be processed in countries other than the one where you live. When we transfer data across borders, we take steps to ensure it stays protected in line with applicable law.

Inkly is not intended for use by children, and we do not knowingly collect personal information from anyone under 18. If we learn that we have done so, we will delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will take reasonable steps to notify you, and the updated policy will govern our handling of your information going forward.

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@inkly.so.