Refund Policy

Inkly is a digital service that becomes available to you the moment your subscription is activated. Because access is immediate and the service is delivered electronically, all payments are final and non-refundable once your plan is active.

This applies to every plan and billing cycle we offer, including monthly and annual subscriptions, automatic renewals, and any add-ons. We do not issue partial refunds or credits for unused time, for downgrades, or for accounts canceled before the end of a paid period.

Canceling your subscription stops future charges but does not refund amounts already paid. You keep access to your paid features until the end of the current billing period.

We will consider a refund only in the limited circumstances described below.

Product Malfunction. If a verified technical fault on our side prevents you from using core features of Inkly, and our team is unable to resolve the problem within a reasonable time, you may be eligible for a refund covering the affected period.

Legal Requirements. Where applicable consumer protection or other laws require us to provide a refund, we will honor those obligations regardless of the general policy above.

To request a refund under one of the exceptions above, contact us at hello@inkly.so. Please include your account email, the date and amount of the charge, the plan involved, and a detailed description of the problem you experienced, along with any screenshots or error messages that help illustrate it.

We review each request individually and respond after evaluating the information you provide. Approved refunds are returned to the original payment method through our payment processor and may take several business days to appear, depending on your bank or card provider.